Your privacy matters to us. Learn how we handle your information.
Arabian Dhow Cruise Dubai ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you visit our website at arabiandhowcruisedubai.com or make a booking with us.
By using our website or services, you consent to the practices described in this policy.
We collect information you provide directly to us when you:
The personal information we may collect includes:
We also automatically collect certain technical data when you visit our website, such as IP address, browser type, pages visited, and time spent on pages, through standard server logs and cookies.
We use the information we collect for the following purposes:
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us:
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.
We may use third-party services such as Google Analytics, which collect data in accordance with their own privacy policies.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
We will never share your personal data with third parties for their own marketing purposes without your explicit consent.
When you contact us via WhatsApp or email, we retain those communications to process your requests and for record-keeping purposes. By contacting us through these channels, you consent to us processing the information contained in those messages.
We use WhatsApp for booking confirmations, reminders, and customer support. Your WhatsApp number will not be shared with any third party outside of our operational requirements.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Booking records are generally retained for a minimum of 2 years for financial and compliance purposes.
Once your information is no longer needed, we will securely delete or anonymise it.
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. These include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Subject to applicable UAE law, you have the right to:
To exercise any of these rights, please contact us using the details provided below. We will respond within a reasonable timeframe.
Our website may contain links to third-party websites, including social media platforms and payment gateways. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove it.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page regularly.
Continued use of our website or services after any changes constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us: